Welcome to Tao Le ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services.

By accessing, browsing, registering an account, or placing an order through Tao Le, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

1. Scope

These Terms apply to all visitors, customers, registered members, and other users of the Tao Le website and services.

2. User Accounts

2.1 Account Registration

To access certain features of our website, you may be required to create an account.

You agree to provide accurate, complete, and up-to-date information during registration and to keep your account information current.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

If you suspect any unauthorized use of your account, you must notify us immediately.

2.2 Account Suspension or Termination

We reserve the right to suspend or terminate your account without prior notice if you:

• Provide false or misleading information.
• Engage in fraudulent or unlawful activities.
• Misuse our website or services.
• Violate these Terms of Service.

3. Product Information

We strive to ensure that all product descriptions, images, pricing, and inventory information displayed on our website are accurate.

However, errors may occasionally occur. We reserve the right to correct any errors, update information, modify prices, or cancel orders where necessary.

Product images are provided for illustrative purposes only. Actual products may vary slightly due to manufacturing changes, packaging updates, or differences in display settings.

4. Orders

Submitting an order does not constitute our acceptance of the order.

A contract of sale is formed only after your payment has been successfully processed and we have confirmed your order for shipment.

We reserve the right to refuse or cancel any order due to reasons including but not limited to:

• Product unavailability
• Pricing or description errors
• Payment authorization failure
• Suspected fraudulent activity

If payment has already been received, an appropriate refund will be issued where applicable.

5. Pricing and Payment

All prices displayed on our website are subject to change without prior notice.

The price charged will be the price displayed at the time your order is placed.

Payments are securely processed through approved third-party payment providers using the payment methods displayed on our website.

6. Shipping and Delivery

Orders will be shipped to the delivery address provided by the customer.

Customers are responsible for ensuring that all shipping information is accurate and complete.

We are not responsible for delivery delays or failures resulting from:

• Incorrect delivery information
• Failed delivery attempts
• Customs inspections or restrictions
• Force majeure events
• Circumstances beyond our reasonable control

Estimated delivery times are provided for reference only and are not guaranteed.

7. Returns and Refunds

Our Returns and Refunds are governed by our Refund Policy, which forms part of these Terms of Service.

Please review our Refund Policy before making a purchase.

8. Intellectual Property

All content available on Tao Le, including but not limited to:

• Trademarks
• Brand names
• Logos
• Product images
• Website design
• Text
• Graphics
• Software
• Source code

is owned by Tao Le or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, published, or used for commercial purposes without our prior written permission.

9. Acceptable Use

You agree not to:

• Provide false or misleading information.
• Upload malicious software or harmful code.
• Attempt unauthorized access to our systems.
• Interfere with the operation or security of our website.
• Infringe the intellectual property rights of others.
• Publish unlawful, offensive, defamatory, or inappropriate content.
• Use automated tools, bots, or scripts to access or scrape our website without authorization.

We reserve the right to suspend or terminate access for violations of these Terms.

10. Third-Party Services

Our website may rely on third-party service providers, including but not limited to:

• Payment processors
• Shipping and logistics providers
• Cloud hosting providers
• Analytics providers
• Customer support platforms

These third-party services operate under their own terms and privacy policies. Tao Le is not responsible for the operation or content of third-party services.

11. Disclaimer

To the fullest extent permitted by applicable law, Tao Le provides its website and services on an "as is" and "as available" basis.

We do not warrant that:

• The website will always be available or uninterrupted.
• The website will be error-free.
• The website will be free from viruses or other harmful components.
• All information on the website is complete, accurate, or current.

12. Limitation of Liability

To the maximum extent permitted by law, Tao Le shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to the use of, or inability to use, our website or services.

Where liability cannot be excluded, our maximum liability shall not exceed the total amount paid by you for the applicable order, unless otherwise required by applicable law.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable consumer protection laws.

13. Privacy

Your privacy is important to us.

Our collection and use of personal information are governed by our Privacy Policy, which forms part of these Terms of Service.

14. Force Majeure

We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from events beyond our reasonable control, including but not limited to:

• Natural disasters
• Fire
• Flood
• Pandemic
• War
• Terrorist acts
• Government actions
• Labour disputes
• Internet or telecommunications failures
• Transportation disruptions

15. Changes to These Terms

We reserve the right to amend these Terms of Service at any time.

Updated versions will be published on our website together with the revised "Last Updated" date.

Your continued use of our website after any changes become effective constitutes your acceptance of the revised Terms.

16. Termination

We may suspend or terminate your access to our website or services immediately if you violate these Terms or engage in activities that may harm Tao Le, our customers, or other users.

Termination does not affect any rights or obligations that arose before termination.

17. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of [Please specify the applicable jurisdiction, such as the laws of England and Wales, Hong Kong SAR, or another jurisdiction], without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms shall first be resolved through good-faith negotiations. If no resolution can be reached, the dispute shall be submitted to the courts having jurisdiction in the applicable jurisdiction.

18. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Tao Le

Email: taole@newhker.co.uk